About Us
Established in 2011, Ideal Medical Solutions Ltd is an award-winning UK-based, family-run medical device distributor dedicated to bringing innovative technologies to healthcare providers throughout the UK and Ireland.
We are proud to be big enough to deliver, yet small enough to care, combining the reach and capability of a national distributor with the personal service and attention to detail that only a close-knit team can provide.
Specialising in pioneering healthcare solutions, we offer a broad and high-quality portfolio of theatre-based products. Our areas of expertise include Thoracic, Upper GI, Bariatric, Gynae, Burns, Plastic, and Breast Surgery, supporting both NHS and private sector clinicians.
Built on strong relationships and trusted partnerships with world-leading manufacturers, our company continues to grow by introducing cutting-edge medical technologies and expanding our distribution channels across the UK and Ireland.
At Ideal Medical Solutions, we operate with the values of a family business, reliability, integrity, and a genuine commitment to improving patient care.

Andrew Wakeling
 Chief Executive Officer
IMS Management Team

Alexandra Ibbotson
 Sales & Marketing Director

Sue McCarthy
 Finance & Operations Director

Suzy Marsh
 Business Compliance Officer

George Springall
 Sales & Marketing Analyst

Steven Hyett
 National Sales Manager

Michaela O'Neill
 Strategic Portfolio Manager

Kim Spencer
 Customer Service Manager

Sarah Sheehan
 Finance Manager

Jodie Taylor
 Inventory Manager

Justin Farnaby
 Warehouse Control

Mark Cotterell
 Warehouse Control

Katie Ingram
 Customer Service

Molly Griffin
 Customer Service

Amber Wolff
 Customer Service
Over the past few years, the business has grown significantly; however, our family business ethos remains unchanged and is reflected in the care we provide to our patients, people, and products. Our core philosophy is to consistently offer the best overall value to our customers, balancing clinical outcomes with cost-effectiveness. We continually strive to align with our customers’ objectives by delivering the highest quality, innovative solutions.
Core Values
IMS Mission Statement
To provide innovative healthcare products that improve patients’ lives and support healthcare professionals.

IMS Timeline
Charities we support

The RMCC charity helps fund life-saving research, offers patients world-leading treatment and care, invests in state-of-the-art equipment, and funds modern patient environments.

Children’s Burns Trust is small national charity working to reduce burn injuries to children and young people and support burn survivors and their families. A burn injury happens in the blink of any eye; the impact can be lifelong.
Giving Back to our Local Communities
At Ideal Medical Solutions we believe in the importance of supporting Charities that make a huge difference to the local communities. We offer every employee the opportunity to take 1 day out of work each year to support a Charity of their choice.
Local Food Bank Collection
At Christmas, the IMS team volunteers to collect donations for our local food bank. With 1 in 5 people in the UK living below the poverty line, supporting food banks is more important than ever.
We have proudly done this for the past two years and are committed to continuing this tradition well into the future.


Salvation Army Toy Appeal
Movember Fundraiser
To raise money for Prost8 UK, the IMS team takes on various challenges throughout November. Last year’s challenges included:
- Climbing Mount Snowdon 
- Walking 60 miles 
- Growing a moustache 
- Running 10k every day 
- Completing 1,000 skips per day 

Going Green Initiative
As a responsible and forward-thinking business, Ideal Medical Solutions believes that small, sustainable changes can make a significant difference in reducing our environmental impact. With this in mind, we are actively encouraging a more ‘green approach’ to our everyday business activities. Examples of this include:



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020 8773 7844 admin@ideal-ms.com
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